I submitted a complaint with the corporate Place of work on Friday, I was informed that somebody would call me in 24 hours. No person called. I named the corporate Place of work on Monday, August 20 to share my ordeals.
If the corporation didn't adjust to the promise of guarantee don’t you're thinking that The shop has obligation to to tell the organization that their product or service doesnt sustained lifetime because in case you checked your shop not all flooring doesn’t have life time. I am Lowes very long time customer acquired every little thing from appliances to floors even my marble tile obtain in November also acquired at the identical retail outlet now I left neglected and angry, annoyed no loved ones should really’ve been through like Ive been, it really is Should still waiting, I want entire refund for the quantity 4,191.
August sixteen, 2014 at twelve:05 am I acquired a storm door. It took over an hour or so. Compensated to obtain it put in. Installer came up just after various calls and didn't have needed points to make it happen. The door is in my garage. I've termed quite a few times and talked to managers, and so forth plus the doorway is still sitting in my garage.
January 6, 2015 at 9:33 pm We experienced our roof completed by Lowe’s in Newport Information VA. The roofer utilized nails which were as well prolonged and damaged our overhangs within our craftsman fashion property.We asked him to prevent but he explained he was coated from the contract that said he needed to use extended nails with the guarantee. We now have cracked Wooden and nails protruding from our overhangs. We asked Lowe’s to hold the contractor correct the problem. They mentioned they would paint the nails and glue back again cracked wood if we indicator a waiver. We had two other roofing providers arrive out and they said the roofer ought to have utilized shorter nails with the overhangs.
I called the customer support center and they instructed me I couldn't check with a district supervisor which i experienced to handle the store . the store manager identified as me and he was somewhat nicer but nonetheless told me he could do nothing for me .
holding in connection with me through the roofing procedure. When my husband signed the agreement for acquiring our roof completed he instructed Keiser construction that he desired the snow brakes put on (they hold the snow from piling off the roof like an avalanche).
For various motives we were promised there will be no desire within the account for six months. The initial Monthly bill showed up today, less than six hrs after the unit was delivered. Had we waited for the promised supply on seven/4/14 the Monthly bill might have gotten listed here prior to the product we procured.
– Plumber came to attach new sink as promised. The holes drilled in the granite were not in the proper posture and The brand new faucet could not be connected. My sink couldn't be linked.
She stated if it ever comes about again… get in touch with a manager. I reported… really…I feel that’s the cashiers task. She advised me to have a awesome day.
April 12, 2016 at four:fourteen pm About 4 decades in the past I developed a new house and purchased nearly all of my supplies and appliances from Lowes in Columbus, MS. One of the appliances broke down following about 3 months and I experienced a vcry difficult time getting Lowes employees to either support me with guarantee support or perhaps give a Make contact with phone variety devoid of my getting in contact with them several moments and quite a lot of occasion.
All of are granite Work are accomplished in two-five hour window. So I don’t believe that the installers have been rushed in completing your put in. The fears you might have I am able to’t keep the installer accountable for.
Anticipating the shipping date, my spouse taken off our old Vainness, shower door and flooring so we would be Prepared to set up all new merchandise. Immediately after 3 months passed without having term in the supply, we returned to Lowes to inquire. Nobody could tell us something with regard to the supply date. Since it appeared we would be waiting around for a longer time for shipping and delivery, we decided to get The brand new mild and fixtures so we could begin the update. This was about $600 worth of items, together with yet another invest in of bead board.
I used to be so on the lookout forward to supplying my kitchen a facelift. I might have coordinated with a neighborhood granite organization and plumber myself, but believed It will be a lot easier for me to go along with Lowes and also have them coordinate the project.
July 23, 2016 at nine:forty three am I decided to carry out some important repairs to my dwelling. I went in to The shop and spoke using a profits clerk named Corey. He was wonderful. But from there it went downhill. The Blinds I bought and experienced mounted took about three weeks to have completed. The challenge was not Using the installer Shaun He was good. The condition feel with the store. The blinds have been inventory blinds and just required to be Minimize. Shaun experienced to make three journeys to get them hung a result of the retailer Resources not slicing them or reducing them wrong. The shop made it right with a discount but this keep has some significant issues. I believe when you're employed with individuals accomplishing main points to there households such as blinds, applicances, flooring ect. you may need someone during the departments that should know what They can be providing. I have not been a person who invested to A great deal time in Lowes for the reason that I have not had the money to perform the factors I am attending to do with my home. The past two months I have put in important time On this lowes hoping to determine what I preferred for my rooms. I have spoken with Numerous employees only to become told “I don’t know or I don’t commonly get the job done On this Section.†Usually they truly act like they don’t want to assist you to. I've searched The shop for my dude Corey whom seems to know about the majority of the departments. He's excellent and if it pop over to these guys weren’t for him I might never ever do business With this retail outlet once again. On the other hand an individual really should make this retail outlet supervisor knowledgeable that the assistance sucks. The workers misinform people today plus some are just rude. I've tried to speak to managers only to more info here generally be pushed off on Other individuals. Just this week I called the shop and was advised I could purchase a dishwasher, sink, faucet, and rubbish disposal and possess it installed at a person time since It might be viewed as plumbing. I do know the expense might be unique for both but I desired it to get accomplished ideal concurrently since it is connected And that i immediately after my dilemma While using the blinds I used to be just anxious. So I'm going into The shop yesterday and begin selecting my products. I Visit the applicances and select my dishwasher then was explained to I could not have equally put in at the least they didn’t know how to do that. I would need to do the dishwasher at that desk then go back to the plumbing Office and do another.